How can we help you?

Whether you have questions about data protection or if you have information about a possible violation, or you believe that your data are being processed unlawfully – you can easily contact us via this page and take action to protect your rights and those of others.

Contact Us

Send us a notification

If you have information about a possible violation and you want to inform the Personal Data Protection Office, you can send us a notification via this page. To do so, you must first fill in the notification field and provide us with as much details as possible about the content, place and time of violation as well as about the alleged offender. When you send us a notification it is preferable that you indicate your contact details, so that we can get in touch with you if needed. However, if you wish to remain anonymous, fill in just one mandatory field. You can send us notification via our mobile app too.

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Submit a complaint

If you believe that your personal data are processed unawlfully and you want The Personal Data Protection Service to address the violation, you can submit a complaint to our office at the addres: #7 Vachnadze Str, Tbilisi, and also electronically. To submit an electronic complaint, you may download a complaint template, fill it out, sign it and send a scanned version to the address: office@pdps.ge. The Personal Data Protection Office offers you an even more flexible opportunity: sign up in the Case Management System where you can submit a complaint, follow the process of hearing your complaint and receive comprehensive information - all in one virtual space.

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Employees of the insurance company “Euroins” underwent training on the innovations introduced by the new law of Georgia “On Personal Data Protection”

2024-03-07 17:47:45
A training session was conducted for the employees of “ Euroins“ insurance company regarding the innovations introduced by the new law "On Personal Data Protection". The audience was informed about the changes by Avtandil Lepsveridze, the deputy head of the planned inspection department - and Lika Taniashvili, the senior lawyer of the office of the president of the Personal Data Protection Service. During the meeting, various topics were discussed, including the updated principles of data processing and legal grounds, regulations related to the processing of data for direct marketing purposes, and the role of the Personal Data Protection Officer, among others.

Insurance organizations process a large amount of personal data within the scope of their activities. Accordingly, raising awareness of the data protection issues envisaged by the new legislative act will significantly improve the standard of personal data protection and contribute to the formulation of a unified policy.  It should be noted that the new law mandates insurance organizations to designate/appoint personal data protection officer.

The meeting was conducted interactively, with attendees receiving information about the measures they need to implement during the law's implementation in response to their questions.