How can we help you?

Whether you have questions about data protection or if you have information about a possible violation, or you believe that your data are being processed unlawfully – you can easily contact us via this page and take action to protect your rights and those of others.

Contact Us

Send us a notification

If you have information about a possible violation and you want to inform the Personal Data Protection Office, you can send us a notification via this page. To do so, you must first fill in the notification field and provide us with as much details as possible about the content, place and time of violation as well as about the alleged offender. When you send us a notification it is preferable that you indicate your contact details, so that we can get in touch with you if needed. However, if you wish to remain anonymous, fill in just one mandatory field. You can send us notification via our mobile app too.

Your message was sent successfully.

Submit a complaint

If you believe that your personal data are processed unawlfully and you want The Personal Data Protection Service to address the violation, you can submit a complaint to our office at the addres: #7 Vachnadze Str, Tbilisi, and also electronically. To submit an electronic complaint, you may download a complaint template, fill it out, sign it and send a scanned version to the address: office@pdps.ge. The Personal Data Protection Office offers you an even more flexible opportunity: sign up in the Case Management System where you can submit a complaint, follow the process of hearing your complaint and receive comprehensive information - all in one virtual space.

Case management Download a complaint form

Cookie Policy

You are visiting a website of the Personal Data Protection Service. In order to improve your user experience, the website is using cookies.

For additional information on cookie policy, please move to the following Cookies Policy

I accept the use of cookies
I refuse the use of cookies

A meeting was held with the employees of the public institution to discuss the changes outlined by the new law concerning human resources management issues

2023-11-17 11:03:21
The series of meetings about the changes provided by the new law of Georgia "On Personal Data Protection" continues.

A meeting was held with the employees of the public institution on human resource management issues.

During the meeting, attention was focused on the challenges in labour relations and various problematic cases identified by the Service in this regard. Also, the importance of personal data protection in employment relationships and the main circumstances that employers should take into account were emphasized. The attending public was informed about the use of the advisory function of the Service within the framework of the measures to be carried out before the implementation of the new law.

The Head of the Public Sector Oversight Department, Ketevan Kratashvili, spoke about certain aspects of personal data protection within the framework of labor relations. This included the selection process of employees, monitoring of employee behavior, video surveillance and audio monitoring in the workplace, use of biometric data, and obtaining extracts of corporate telephone numbers. She also covered the changes brought about by the new law of Georgia "On Personal Data Protection", including terms, principles related to labor relations, and updated data processing principles and rights of employees as data subjects.

Shavleg Todua, Acting Head of the Legal Department, spoke about data protection impact assessment, the role of the personal data protection officer, changes in fines, audio and video monitoring, priority of data coverage, data recording, and notification to the Service.

Ia Kifiani, Head of the Law Enforcement Sector Oversight Department, presented detailed information about incidents and the obligation to report them to the Service.

The meeting was held in interactive mode. The Personal Data Protection Service of Georgia will actively continue conducting sectoral meetings in the future.