How can we help you?

Whether you have questions about data protection or if you have information about a possible violation, or you believe that your data are being processed unlawfully – you can easily contact us via this page and take action to protect your rights and those of others.

Contact Us

Send us a notification

If you have information about a possible violation and you want to inform the Personal Data Protection Office, you can send us a notification via this page. To do so, you must first fill in the notification field and provide us with as much details as possible about the content, place and time of violation as well as about the alleged offender. When you send us a notification it is preferable that you indicate your contact details, so that we can get in touch with you if needed. However, if you wish to remain anonymous, fill in just one mandatory field. You can send us notification via our mobile app too.

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Submit a complaint

If you believe that your personal data are processed unawlfully and you want The Personal Data Protection Service to address the violation, you can submit a complaint to our office at the addres: #7 Vachnadze Str, Tbilisi, and also electronically. To submit an electronic complaint, you may download a complaint template, fill it out, sign it and send a scanned version to the address: office@pdps.ge. The Personal Data Protection Office offers you an even more flexible opportunity: sign up in the Case Management System where you can submit a complaint, follow the process of hearing your complaint and receive comprehensive information - all in one virtual space.

Case management Download a complaint form

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Employees of the Personal Data Protection Service of Georgia took part in the "European Case Handling Workshop."

2023-11-13 12:23:27
Employees of the Personal Data Protection Service of Georgia took part in the "European Case Handling Workshop" in Bern. The meeting was organized by the Swiss Personal Data Protection Supervisory Authority. At the event, the Personal Data Protection Service of Georgia was represented by Nikoloz Popiashvili, Head of the Office of the President; Tengiz Mamulia, the Deputy Head of the Office of the President, and Ana Tokhadze, the Head of the Department of International Relations, Analytics, and Strategic Development.

The event consisted of ten parallel workshops, conducted in a discussion mode among the participants. During the “European Case Handling Workshop”, participants discussed current issues in personal data protection law and practices of the supervisory authorities involved. Topics included the concept of personal data, how data protection supervisory authorities handle excessive complaints, cross-border complaint handling practices, the European Data Protection Supervisor's guidance on false “Deceptive Design Patterns”, incident reporting practices, etc. Employees of the Personal Data Protection Service of Georgia shared information about the new law of Georgia "On Personal Data Protection" with counterpart data protection supervisory bodies. They also introduced the practices of the Personal Data Protection Service of Georgia, on individual issues.