How can we help you?

Whether you have questions about data protection or if you have information about a possible violation, or you believe that your data are being processed unlawfully – you can easily contact us via this page and take action to protect your rights and those of others.

Contact Us

Send us a notification

If you have information about a possible violation and you want to inform the Personal Data Protection Office, you can send us a notification via this page. To do so, you must first fill in the notification field and provide us with as much details as possible about the content, place and time of violation as well as about the alleged offender. When you send us a notification it is preferable that you indicate your contact details, so that we can get in touch with you if needed. However, if you wish to remain anonymous, fill in just one mandatory field. You can send us notification via our mobile app too.

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Submit a complaint

If you believe that your personal data are processed unawlfully and you want The Personal Data Protection Service to address the violation, you can submit a complaint to our office at the addres: #7 Vachnadze Str, Tbilisi, and also electronically. To submit an electronic complaint, you may download a complaint template, fill it out, sign it and send a scanned version to the address: office@pdps.ge. The Personal Data Protection Office offers you an even more flexible opportunity: sign up in the Case Management System where you can submit a complaint, follow the process of hearing your complaint and receive comprehensive information - all in one virtual space.

Case management Download a complaint form

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The Service conducted training for the employees of the LEPL- Information Technology Agency.

2023-10-12 17:23:15
The Personal Data Protection Service of Georgia conducted an informational training for the employees of the LEPL-Information Technologies Agency regarding the changes provided for by the new law of Georgia “On Personal Data Protection”.

The discussion during the meeting revolved around the changes introduced by the new law and their connection with the existing regulations. Emphasis was placed on the concepts and mechanisms established by the new law, which encompassed topics such as audio monitoring, the role of the personal data protection officer, the right to data portability, automated decision-making, breach notification, data protection impact assessment, and administrative penalties. 

The meeting was held in a hybrid format and was attended by about 50 employees of the agency.

The training was led by the Head of the Legal Department of the service - Davit Karashvili, the lawyer of the Legal Department - Saba Elizbarashvili and the acting Head of the Department of Information Technologies and Monitoring - Gocha Chaduneli.

In the future, representatives of the Personal Data Protection Service will actively conduct informative public lectures and training sessions regarding the changes introduced by the new law.