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Whether you have questions about data protection or if you have information about a possible violation, or you believe that your data are being processed unlawfully – you can easily contact us via this page and take action to protect your rights and those of others.

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Send us a notification

If you have information about a possible violation and you want to inform the Personal Data Protection Office, you can send us a notification via this page. To do so, you must first fill in the notification field and provide us with as much details as possible about the content, place and time of violation as well as about the alleged offender. When you send us a notification it is preferable that you indicate your contact details, so that we can get in touch with you if needed. However, if you wish to remain anonymous, fill in just one mandatory field. You can send us notification via our mobile app too.

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Submit a complaint

If you believe that your personal data are processed unawlfully and you want The Personal Data Protection Service to address the violation, you can submit a complaint to our office at the addres: #7 Vachnadze Str, Tbilisi, and also electronically. To submit an electronic complaint, you may download a complaint template, fill it out, sign it and send a scanned version to the address: office@pdps.ge. The Personal Data Protection Office offers you an even more flexible opportunity: sign up in the Case Management System where you can submit a complaint, follow the process of hearing your complaint and receive comprehensive information - all in one virtual space.

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The employees of the LEPL-Social Services Agency were trained regarding the new law “On Personal Data Protection”

2023-09-21 15:27:28
The Personal Data Protection Service of Georgia conducted an informative training session for the employees of the LEPL-Social Service Agency, focusing on the changes envisaged by the new law of Georgia “On Personal Data Protection”.

The meeting delved into the amendments provided by the new law and their interplay with the existing regulation. Taking into account the interest of the audience and the specificity of the activity, particular emphasis was placed on topics including the principles and grounds for data processing, consent of the data subject, special categories of data, data subject’s rights, and video monitoring. Furthermore, the training dedicated considerable attention to the concepts and mechanisms introduced by the new law, including issues such as audio monitoring, the role of the personal data protection officer, the right to data portability ("porting"), automated decision-making, incident reporting, data protection impact assessments, and administrative penalties. 

The meeting was conducted interactively and approximately 30 employees of the agency attended it. During the question-and-answer segment, participants offered various insightful opinions, which hold significant importance in shaping the discourse and practices surrounding the new law.

The training was led by the Head of the Legal Department of the Personal Data Protection Service of Georgia, Davit Karashvili, and the Lawyer of the Legal Department - Saba Elizbarashvili.

It's noteworthy that the LEPL-Social Service Agency is one of the largest data controllers among public institutions. Consequently, holding such meetings for its employees represents a significant step toward enhancing the standards of data subject’s rights protection in the process of the agency's activities.

In the future, representatives from the Personal Data Protection Service of Georgia will conduct informative public lectures and training sessions aimed at increasing public awareness.