How can we help you?

Whether you have questions about data protection or if you have information about a possible violation, or you believe that your data are being processed unlawfully – you can easily contact us via this page and take action to protect your rights and those of others.

Contact Us

Send us a notification

If you have information about a possible violation and you want to inform the Personal Data Protection Office, you can send us a notification via this page. To do so, you must first fill in the notification field and provide us with as much details as possible about the content, place and time of violation as well as about the alleged offender. When you send us a notification it is preferable that you indicate your contact details, so that we can get in touch with you if needed. However, if you wish to remain anonymous, fill in just one mandatory field. You can send us notification via our mobile app too.

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Submit a complaint

If you believe that your personal data are processed unawlfully and you want The Personal Data Protection Service to address the violation, you can submit a complaint to our office at the addres: #7 Vachnadze Str, Tbilisi, and also electronically. To submit an electronic complaint, you may download a complaint template, fill it out, sign it and send a scanned version to the address: office@pdps.ge. The Personal Data Protection Office offers you an even more flexible opportunity: sign up in the Case Management System where you can submit a complaint, follow the process of hearing your complaint and receive comprehensive information - all in one virtual space.

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A Bilateral Memorandum Was Signed For Establishing High Standards Of Personal Data Protection In The Process Of Mediation

2021-03-04 11:43:15

The State Inspector’s Service and LEPL the Georgian Association of Mediators signed a bilateral memorandum of understanding. The memorandum was signed by Londa Toloraia, The State Inspector and Irakli Kandashvili, head of the Georgian Association of Mediators. The memorandum aims to establish high standards of personal data protection in the field of mediation and to develop cooperation between the institutions in this direction. 

In the process of mediation, which enables parties to resolve disputes without court proceedings, personal data including sensitive data of participating parties of mediation is being processed. In the framework of the memorandum, the State Inspector’s Service, as an authority tasked with supervising personal data protection and LEPL the Georgian Association of mediators’, as an authority responsible for regulating mediators’ activities, will cooperate in the direction of preparing legal documents that regulate personal data processing in the process of mediation, enhancing data processing processes, raising mediators awareness on personal data protection issues and providing legal consultations on the issues relating to data processing in practical activities of mediators. 

The State Inspector’s Service welcomes the initiative and willingness of the LEPL Georgian Association of Mediators to establish high standards of personal data protection and to ensure the protection of important values such as confidentiality and privacy in the very first stage of developing mediation institute in Georgia.