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Whether you have questions about data protection or if you have information about a possible violation, or you believe that your data are being processed unlawfully – you can easily contact us via this page and take action to protect your rights and those of others.

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Send us a notification

If you have information about a possible violation and you want to inform the Personal Data Protection Office, you can send us a notification via this page. To do so, you must first fill in the notification field and provide us with as much details as possible about the content, place and time of violation as well as about the alleged offender. When you send us a notification it is preferable that you indicate your contact details, so that we can get in touch with you if needed. However, if you wish to remain anonymous, fill in just one mandatory field. You can send us notification via our mobile app too.

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Submit a complaint

If you believe that your personal data are processed unawlfully and you want The Personal Data Protection Service to address the violation, you can submit a complaint to our office at the addres: #7 Vachnadze Str, Tbilisi, and also electronically. To submit an electronic complaint, you may download a complaint template, fill it out, sign it and send a scanned version to the address: office@pdps.ge. The Personal Data Protection Office offers you an even more flexible opportunity: sign up in the Case Management System where you can submit a complaint, follow the process of hearing your complaint and receive comprehensive information - all in one virtual space.

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Data processing in Commercial Banks– the Inspector’s Office Held a Meeting with the Banking Sector

2019-04-23 15:00:40
Bank secrecy, credit information, data security, new European Regulations – On 23 April, the Office of Personal Data Protection Inspector in cooperation with the National Bank of Georgia presented the recommendations on personal data protection in commercial banks to the representatives of the banking sector.

The document aims to assist commercial banks in complying with the requirements of the Georgian Law on Personal Data Protection when processing personal data of their clients. 

“In a world of abundant  modern technologies, the necessity of data protection acquires  greater importance. Today data processing is essential not only for banking and finance, but also forms an integral part of receiving a wider spectrum of services. Personal data are processed constantly in the process of banking services and therefore, data processing in a responsible manner, becomes more important” – reads the recommendation.

The Memorandum of Understanding between the Office of Personal Data Protection Inspector and the National Bank of Georgia was signed at the meeting.

The meeting was attended by the representatives of commercial banks operating in Georgia, the National Bank, bank associations, non-governmental organizations and media. The meeting was held with the support of the European Union and United Nations Development Programme (UNDP).