How can we help you?

Whether you have questions about data protection or if you have information about a possible violation, or you believe that your data are being processed unlawfully – you can easily contact us via this page and take action to protect your rights and those of others.

Contact Us

Send us a notification

If you have information about a possible violation and you want to inform the Personal Data Protection Office, you can send us a notification via this page. To do so, you must first fill in the notification field and provide us with as much details as possible about the content, place and time of violation as well as about the alleged offender. When you send us a notification it is preferable that you indicate your contact details, so that we can get in touch with you if needed. However, if you wish to remain anonymous, fill in just one mandatory field. You can send us notification via our mobile app too.

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Submit a complaint

If you believe that your personal data are processed unawlfully and you want The Personal Data Protection Service to address the violation, you can submit a complaint to our office at the addres: #7 Vachnadze Str, Tbilisi, and also electronically. To submit an electronic complaint, you may download a complaint template, fill it out, sign it and send a scanned version to the address: office@pdps.ge. The Personal Data Protection Office offers you an even more flexible opportunity: sign up in the Case Management System where you can submit a complaint, follow the process of hearing your complaint and receive comprehensive information - all in one virtual space.

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The Office of the Inspector started elaboration of the media guidelines

2016-12-13 14:05:29

The Office of the Inspector in cooperation with the experts of Council of Europe started elaboration of guidelines for media in order to ensure proper balance between right to privacy and freedom of expression. Proper balance means providing information to public and at the same time protect individual’s privacy. This issue is becoming increasingly acute in the era of internet and modern technologies, rapidness and scale of data circulation is the challenge for privacy protection.

Representatives of the Office of the Inspector and the Council of Europe met all stakeholders. Representatives of tele and radio broadcasters, online media and press, the Charter of Journalistic Ethics and Media Development Fund discussed the existing practice and challenges in Georgia, as well as self-regulation mechanisms and principles of their implementation.

Georgian Law on Personal Data Protection does not cover the data processing for journalistic purposes, thus guidelines elaborated in cooperation with experts of the Council of Europe will not be obligatory for media outlets and will have recommendatory power. Consultative committee of Convention 108 (T-PD) is also working on
Draft Guiding Principles on the Protection of Privacy in the Media Coverage.