How can we help you?

Whether you have questions about data protection or if you have information about a possible violation, or you believe that your data are being processed unlawfully – you can easily contact us via this page and take action to protect your rights and those of others.

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Send us a notification

If you have information about a possible violation and you want to inform the Personal Data Protection Office, you can send us a notification via this page. To do so, you must first fill in the notification field and provide us with as much details as possible about the content, place and time of violation as well as about the alleged offender. When you send us a notification it is preferable that you indicate your contact details, so that we can get in touch with you if needed. However, if you wish to remain anonymous, fill in just one mandatory field. You can send us notification via our mobile app too.

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Submit a complaint

If you believe that your personal data are processed unawlfully and you want The Personal Data Protection Service to address the violation, you can submit a complaint to our office at the addres: #7 Vachnadze Str, Tbilisi, and also electronically. To submit an electronic complaint, you may download a complaint template, fill it out, sign it and send a scanned version to the address: office@pdps.ge. The Personal Data Protection Office offers you an even more flexible opportunity: sign up in the Case Management System where you can submit a complaint, follow the process of hearing your complaint and receive comprehensive information - all in one virtual space.

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Recommendations on Video Surveillance are already adopted

2014-10-22 14:18:19

The Office of the Personal Data Protection Inspector issued recommendations on Video Surveillance. The aim of the Document is to implement regulations provided for by the Georgian Law on Personal Data Protection and to establish European standards for data protection in the country.

The Document defines video surveillance and clarifies i where, when and for which purposes video monitoring systems can be installed.

“As video surveillance is considered to be one of the most radical forms of interference in private life, it is of vital importance for the organizations to get familiar with the risks and justify the usage video surveillance systems. Citizens shall be informed on their rights and on the fact that they are in the area subjected to video monitoring” – explains the Personal Data Protection Inspector, Mrs. Tamar Kaldani.

“During video surveillance data processor is fully responsible for data security; and appropriate organizational and technical measures should be ensured. Access to the video recordings involving personal data and to the video surveillance monitoring room should be also limited to the persons whose direct obligation is to monitor recordings” – is mentioned in the document.

The sample images of the warning signs are annexed to the Recommendation and the obligation of the organizations to place visible signs in the areas of video surveillance is underlined.

The document, designed for the public institutions, private organizations and individuals, is available on the following link.