How can we help you?

Whether you have questions about data protection or if you have information about a possible violation, or you believe that your data are being processed unlawfully – you can easily contact us via this page and take action to protect your rights and those of others.

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Send us a notification

If you have information about a possible violation and you want to inform the Personal Data Protection Office, you can send us a notification via this page. To do so, you must first fill in the notification field and provide us with as much details as possible about the content, place and time of violation as well as about the alleged offender. When you send us a notification it is preferable that you indicate your contact details, so that we can get in touch with you if needed. However, if you wish to remain anonymous, fill in just one mandatory field. You can send us notification via our mobile app too.

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Submit a complaint

If you believe that your personal data are processed unawlfully and you want The Personal Data Protection Service to address the violation, you can submit a complaint to our office at the addres: #7 Vachnadze Str, Tbilisi, and also electronically. To submit an electronic complaint, you may download a complaint template, fill it out, sign it and send a scanned version to the address: office@pdps.ge. The Personal Data Protection Office offers you an even more flexible opportunity: sign up in the Case Management System where you can submit a complaint, follow the process of hearing your complaint and receive comprehensive information - all in one virtual space.

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The Inspector approved the list of the countries having adequate level of data protection

2014-09-22 14:13:31

Personal Data Protection Inspector of Georgia issued the first normative act and identified 47 countries having adequate level of data protection (the so called “White List”). However, before transferring the data to these countries it is necessary to have the respective legal basis for transfer such as for example consent of the data subject.

Different criteria such as ratification of the Convention 108, its Additional Protocol, existence of data protection supervisory authority and appropriate legislation were taken into account while preparing the White List.

The List includes majority of the Council of Europe member states, as well as New Zealand, Australia and Canada..

As a consequence of adoption the White List from September 16, 2014 the transfer of personal data to the countries included therein doesn’t requires the authorization from the Inspector. .

The document is designated for public and private organizations, transferring the personal data abroad.

Transfer of personal data to the countries not included in the White List is possible on the basis of International agreement or prior authorization of the Inspector.

Countries Ensuring Adequate Level of Data Protection:

  1. Commonwealth of Australia
  2. Republic of Austria
  3. Republic of Albania
  4. Principality of Andorra
  5. Republic of Argentina
  6. Oriental Republic of Uruguay
  7. New Zealand
  8. Kingdom of Belgium
  9. Bosnia and Herzegovina
  10. Republic of Bulgaria
  11. United Kingdom of Great Britain and Northern Ireland
  12. Federal Republic of Germany
  13. Kingdom of Denmark
  14. Kingdom of Spain
  15. Republic of Estonia
  16. Ireland
  17. Republic of Iceland
  18. State of Israel
  19. Republic of Italy
  20. Canada
  21. Republic of Cyprus
  22. Republic of Latvia
  23. Republic of Lithuania
  24. Principality of Liechtenstein
  25. Grand Duchy of Luxembourg
  26. Republic of Malta
  27. Republic of Moldova
  28. Principality of Monaco
  29. Montenegro
  30. Kingdom of the Netherlands
  31. Kingdom of Norway
  32. Republic of Poland
  33. Republic of Portugal
  34. Romania
  35. Hellenic Republic (Greece)
  36. Republic of France
  37. Republic of Serbia
  38. Slovak Republic
  39. Republic of Slovenia
  40. Ukraine
  41. Hungary
  42. Republic of Finland
  43. Kingdom of Sweden
  44. Kingdom of Swaziland
  45. Czech Republic
  46. The former Yugoslav Republic of Macedonia
  47. Republic of Croatia