How can we help you?

Whether you have questions about data protection or if you have information about a possible violation, or you believe that your data are being processed unlawfully – you can easily contact us via this page and take action to protect your rights and those of others.

Contact Us

Send us a notification

If you have information about a possible violation and you want to inform the Personal Data Protection Office, you can send us a notification via this page. To do so, you must first fill in the notification field and provide us with as much details as possible about the content, place and time of violation as well as about the alleged offender. When you send us a notification it is preferable that you indicate your contact details, so that we can get in touch with you if needed. However, if you wish to remain anonymous, fill in just one mandatory field. You can send us notification via our mobile app too.

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Submit a complaint

If you believe that your personal data are processed unawlfully and you want The Personal Data Protection Service to address the violation, you can submit a complaint to our office at the addres: #7 Vachnadze Str, Tbilisi, and also electronically. To submit an electronic complaint, you may download a complaint template, fill it out, sign it and send a scanned version to the address: office@pdps.ge. The Personal Data Protection Office offers you an even more flexible opportunity: sign up in the Case Management System where you can submit a complaint, follow the process of hearing your complaint and receive comprehensive information - all in one virtual space.

Case management Download a complaint form

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The Statement of the Personal Data Protection Inspector on Data Processing for Direct Marketing Purposes

2014-09-01 14:12:52

On September 1, 2014 Amendments to the Law on Personal Data Protection entered into force. The Amendments along with other issues enhance the regulations on direct marketing.

Starting from today Georgian citizens are enabled to address the companies and request to stop processing of their data for direct marketing purposes at any time with the simplified form. On the other hand, private companies are obliged to stop data processing within 10 working days from citizen's request. They are also obliged to introduce simplified opt-out forms and provide opportunity for citizens to opt-out in the same way as direct marketing was exercised, or to use other affordable and adequate measures, for example provide the phone number or web-site, where it’ll be possible to request to stop sending advertising messages.

From November 1, every Georgian citizen considering that their rights have been violated will be enabled to submit a complaint to the Office of the Personal Data Protection Inspector since the mandate of the Inspector will be fully enacted towards private sector.