How can we help you?

Whether you have questions about data protection or if you have information about a possible violation, or you believe that your data are being processed unlawfully – you can easily contact us via this page and take action to protect your rights and those of others.

Contact Us

Send us a notification

If you have information about a possible violation and you want to inform the Personal Data Protection Office, you can send us a notification via this page. To do so, you must first fill in the notification field and provide us with as much details as possible about the content, place and time of violation as well as about the alleged offender. When you send us a notification it is preferable that you indicate your contact details, so that we can get in touch with you if needed. However, if you wish to remain anonymous, fill in just one mandatory field. You can send us notification via our mobile app too.

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Submit a complaint

If you believe that your personal data are processed unawlfully and you want The Personal Data Protection Service to address the violation, you can submit a complaint to our office at the addres: #7 Vachnadze Str, Tbilisi, and also electronically. To submit an electronic complaint, you may download a complaint template, fill it out, sign it and send a scanned version to the address: office@pdps.ge. The Personal Data Protection Office offers you an even more flexible opportunity: sign up in the Case Management System where you can submit a complaint, follow the process of hearing your complaint and receive comprehensive information - all in one virtual space.

Case management Download a complaint form

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The Mandate of the Personal Data Protection Inspector Extends Over the Law Enforcement Bodies

2014-09-01 14:11:27

From September 1, 2014 legal amendments enter into force extending the mandate of the Personal Data Protection Inspector towards law enforcement sector. In addition, the Inspector will supervise data processing in private sector from November 1, 2014.

In order to increase the legitimacy of the supervisory authority the rules of appointment of the Inspector are amended as well. The next Inspector will be elected by the Parliament from the two candidates presented by the Prime-Minister. The candidates will be selected by the Special Competition Commission.

The Amendments enlarge the range of sensitive personal data and the guarantees for the protection of such data are increased. Processing of the genetic data as well as conducting video surveillance in the streets and public places is restricted.

The Amendments also enhance the regulations on direct marketing. From September 1 citizens will be enabled to request companies to stop processing their personal data any time through simplified form. If companies fail to comply with requests, citizens will be entitled to address the Office of the Personal Data Protection Inspector.

The Amendments were adopted by the Parliament of Georgia on August 1, 2014. Amendments are introduced in the Law on Personal Data Protection, seven other laws and Regulations of the Parliament.

The Amendments are available on the following link.