How can we help you?

Whether you have questions about data protection or if you have information about a possible violation, or you believe that your data are being processed unlawfully – you can easily contact us via this page and take action to protect your rights and those of others.

Contact Us

Send us a notification

If you have information about a possible violation and you want to inform the Personal Data Protection Office, you can send us a notification via this page. To do so, you must first fill in the notification field and provide us with as much details as possible about the content, place and time of violation as well as about the alleged offender. When you send us a notification it is preferable that you indicate your contact details, so that we can get in touch with you if needed. However, if you wish to remain anonymous, fill in just one mandatory field. You can send us notification via our mobile app too.

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Submit a complaint

If you believe that your personal data are processed unawlfully and you want The Personal Data Protection Service to address the violation, you can submit a complaint to our office at the addres: #7 Vachnadze Str, Tbilisi, and also electronically. To submit an electronic complaint, you may download a complaint template, fill it out, sign it and send a scanned version to the address: office@pdps.ge. The Personal Data Protection Office offers you an even more flexible opportunity: sign up in the Case Management System where you can submit a complaint, follow the process of hearing your complaint and receive comprehensive information - all in one virtual space.

Case management Download a complaint form

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The Mandate of the Personal Data Protection Inspector is Extended over the Law Enforcement Bodies and Private Sector

2014-08-01 14:10:31

Today Parliament of Georgia adopted with the 3rdhearing the Amendments package on personal data protection. Amendments are introduced in the Law on Personal Data Protection, seven other laws and, Regulations of the Parliament.

According to the Amendments the mandate of the Inspector is expanded and it will cover police sector after September 1, 2014. The powers of the Inspector towards private sector will be fully enacted from November 1, 2014.

In order to increase the legitimacy of the supervisory authority the rules of appointment of the Inspector are amended as well. The Inspector will be elected by the Parliament from the candidates presented by the Prime-Minister. The candidates will be selected by the Special Competition Committee.

The Law envisages the guarantees and immunities of the Inspector, as well as power of the Inspector to get familiar with all necessary documentation and information, including information containing state, commercial and professional secret.

The Amendments enlarge the range of sensitive personal data and the guarantees for the protection of such data are increased. Processing of the genetic data is restricted and rules related to the video surveillance, biometric data and direct marketing are enhanced. From September 2014 the citizens will be entitled to request to stop the processing of their personal data through simplified form; video surveillance in the streets and public places is being restricted.