How can we help you?

Whether you have questions about data protection or if you have information about a possible violation, or you believe that your data are being processed unlawfully – you can easily contact us via this page and take action to protect your rights and those of others.

Contact Us

Send us a notification

If you have information about a possible violation and you want to inform the Personal Data Protection Office, you can send us a notification via this page. To do so, you must first fill in the notification field and provide us with as much details as possible about the content, place and time of violation as well as about the alleged offender. When you send us a notification it is preferable that you indicate your contact details, so that we can get in touch with you if needed. However, if you wish to remain anonymous, fill in just one mandatory field. You can send us notification via our mobile app too.

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Submit a complaint

If you believe that your personal data are processed unawlfully and you want The Personal Data Protection Service to address the violation, you can submit a complaint to our office at the addres: #7 Vachnadze Str, Tbilisi, and also electronically. To submit an electronic complaint, you may download a complaint template, fill it out, sign it and send a scanned version to the address: office@pdps.ge. The Personal Data Protection Office offers you an even more flexible opportunity: sign up in the Case Management System where you can submit a complaint, follow the process of hearing your complaint and receive comprehensive information - all in one virtual space.

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Georgia strengthens the Personal Data Protection Standards

2014-07-24 14:07:44

The Government of Georgia presented the draft Amendments package to the Parliament. The package foresees changes to the six legal acts and envisages the increased power of the Personal Data Protection Inspector of Georgia. Amendments are introduced in the Georgian Law on Personal Data Protection, as well as Law on Public Service, Law on Normative Acts, Law on Operative-Investigational Activities and other laws.

The Amendments were prepared within the working group created with the initiative of the Inspector. The group comprised representatives of the Parliament, Government and non-governmental organizations.

The Amendments aim at enhancing national legislation related to the personal data protection and establishing efficient guarantees for the protection of human rights and freedoms, harmonizing Georgian legislation with European standards.

In order to increase the legitimacy of the supervisory authority the rule of appointment of the Inspector is being amended. Under the draft the Inspector will be elected by the Parliament for the three years term from the candidates presented by the Prime-Minister. Following the European experience and example of the Georgian Law on the Public Defender of Georgia, the draft Amendments envisage the guarantees and immunities or the Inspector and the power of the Inspector to get familiar with any documentation and information involving state, commercial and professional secrets.

The powers of the Inspector will be fully enacted towards private sector from the end of 2014. In addition, the Inspector will supervise the data processing for the purposes of the crime prevention, investigation, operative-investigational activities and defending public order.

According to the draft the range of the sensitive personal data is enlarged and the guarantees for the protection of such data are increased. The processing of the genetic data is restricted.

The Amendments foresee the enhancement of the regulations on direct marketing purposes. The data subject will be able to address the company with the simplified form at any time and demand to stop processing of his/her data for direct marketing purposes.

The one of the aims of the draft is to eradicate discrepancies related to the video surveillance, biometric data and other important issues and to provide for the clear obligations of the data controllers.