How can we help you?

Whether you have questions about data protection or if you have information about a possible violation, or you believe that your data are being processed unlawfully – you can easily contact us via this page and take action to protect your rights and those of others.

Contact Us

Send us a notification

If you have information about a possible violation and you want to inform the Personal Data Protection Office, you can send us a notification via this page. To do so, you must first fill in the notification field and provide us with as much details as possible about the content, place and time of violation as well as about the alleged offender. When you send us a notification it is preferable that you indicate your contact details, so that we can get in touch with you if needed. However, if you wish to remain anonymous, fill in just one mandatory field. You can send us notification via our mobile app too.

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Submit a complaint

If you believe that your personal data are processed unawlfully and you want The Personal Data Protection Service to address the violation, you can submit a complaint to our office at the addres: #7 Vachnadze Str, Tbilisi, and also electronically. To submit an electronic complaint, you may download a complaint template, fill it out, sign it and send a scanned version to the address: office@pdps.ge. The Personal Data Protection Office offers you an even more flexible opportunity: sign up in the Case Management System where you can submit a complaint, follow the process of hearing your complaint and receive comprehensive information - all in one virtual space.

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State Inspector’s decision -Checking the legality of personal data processing by a financial organization

2021-02-11 12:39:57

The State Inspector’s Service starts publishing decisions on problematic and topical issues to the public in a new format.

The publication of the decisions of the State Inspector’s Service in this form is aimed at raising public awareness on the issues of personal data protection and preventing the facts of illegal processing of personal data. The published decisions will significantly help both private and public organizations, as the document includes recommendations to prevent similar violations.

The decision of the State Inspector concerns the illegal processing of personal data by one of the financial organizations. The State Inspector's Service is often referred to by citizens who point to a systematic telephone connection with a financial institution in connection with a loan taken by someone else. The first decision was chosen taking into account the urgency of the issue.

The publication of decisions and recommendations by the State Inspector’s Service will continue actively.

 

Download file: Checking the legality of personal data processing by a financial organization